Yapling
Support
Questions, a problem with a purchase, or feedback. Write to us and we will reply by email.
How does scoring work?
After your child says a word, tap Got it, Close or Not yet. A step is reached at 80% over the last 20 tries on 2 different days. Press and hold briefly so your child does not tap by accident.
Where are the recordings?
Recordings are saved only on your phone. Open Recordings to listen again. They are never uploaded.
How do I delete recordings or all data?
Open Recordings, choose a clip and delete it. Deleting the app removes everything stored on your phone.
How do I restore my purchase?
Open Settings in the app, pass the grown-ups check and tap Restore purchase. Use the same Apple ID you bought with.
What is included in Pro?
All other sounds plus 3 blend groups, phrase steps, a PDF report for your speech therapist, and up to 4 children. It is one payment, not a subscription.
Is Yapling speech therapy?
No, it is home practice. It does not diagnose and is not a substitute for a speech-language pathologist.
How do I contact you?
Write to support@sanghuynhxuan.com and we will reply by email.